How to Retrieve the VMC Log File

KB ID: 4385
Product: Veeam Backup & Replication
Published: 2022-12-05
Last Modified: 2022-12-05
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Purpose

This article documents how to locate and retrieve the VMC log file, which a Veeam Employee may request during a configuration review.

Solution

The VMC.log file is stored on the Veeam Backup Server within the folder: C:\ProgramData\Veeam\Backup\Utils

Perform the following steps on the Veeam Backup Server:
 

  1. Right-click on the Start button.
  2. Select the "Run" option.
Run
  1. Enter the following path, and click Ok
C:\ProgramData\Veeam\Backup\Utils
Path
  1. Within the C:\ProgramData\Veeam\Backup\Utils folder, collect the VMC log file.
VMC

More Information

If the VMC log file is not in the folder C:\ProgramData\Veeam\Backup\Utils, the latest VMC log can be found in the most recent zip file ending in Utils. Start with the most recent Utils archive and check if it contains a VMC log file. If it does not, return to the Utils folder and open the next newest Utils zip file.
UtilZip
VMCinUtilZip
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