How to Migrate Veeam Backup for Salesforce off CentOS
Purpose
This article documents how to migrate a Veeam Backup for Salesforce (VBSF) deployment from a machine running CentOS 7 to a machine running a supported Linux distro.
Starting in Veeam Backup for Salesforce version 3, CentOS will no longer be supported as a distro for the deployment of Veeam Backup for Salesforce.
Solution
This procedure will guide you through migrating to a new VBSF version 3 deployment on a new server with a supported Linux distro and configuring that new deployment to reuse the product configuration and backup databases from the old deployment.
Before making any changes to the environment, please create a VM-level or disk-level snapshot to ensure you can roll back changes should something go wrong.
Part 1: Prepare the Source Server for Migration
- Disable all backup policies.
- Ensure that there are no active backup policies or restore jobs.
- Stop the backend service:
Part 2: Deploy Veeam Backup for Salesforce on New Server
- Begin installing VBSF on the target server, but do not open the generated URL of the initial setup wizard.
- Stop backend service of target server:
Part 3: Migrate Data From the Source Server to the Target Server
- If the source server was running VBSF v2, copy the product encryption key from the source server to the target server and overwrite the existing key file.
Note: The file location and name format are different. You must rename the VBSF v2 key to match the v3 key name and then overwrite the v3 key on the target server with the now renamed v2 key from the source server.
- VBSF 2.0 location and naming format:
/opt/vbsf/vbsf-backend.product.key
- VBSF 3.0 location and naming format:
/opt/vbsf/vbsf-backend/config/product.key
- VBSF 2.0 location and naming format:
- After copying the key from the source server to the target server, run the following commands on the target server to configure file ownership and set the required access for the product key:
- Delete https.properties from target server:
- From the source server, move the contents of the data folder (containing the backed-up files and metadata) to the target server.
Below are the equivalent folder paths for the past versions:- VBSF v1
/opt/vbsf/vbsf-backup/data/
- VBSF v2
/opt/vbsf/data/
- VBSF v3
/opt/vbsf/data/
- VBSF v1
- After copying the data folder contents to the target server, run the following command on the target server to configure file ownership and set the required access level for backed-up data:
- It is important to connect the existing configuration database to the new installation. Otherwise, you must create backup policies and do a full initial backup for each protected organization. If configuration or backup databases are located on the management server of the source server, you might want to consider exporting those databases to a new location.
For more information, review:
Part 4: Finalize Migration
- Start the backend service on the target VBSF server.
- Update the Salesforce Connected App with the Callback URL of the target installation to allow the installation to connect to Salesforce.
- If the PostgreSQL instance is running version 12, you must upgrade it first to a supported version before proceeding.
For more information, review Veeam KB4665. - Proceed with the initial setup wizard using the URL generated during installation.
- When connecting to PostgreSQL, make sure to provide the connection details of the migrated configuration databases.
- Select the “Customize” option to provide the configuration database name.
- Select “Skip backup policy creation” to configure the connection to backup databases later.
- Update the migrated configuration of the product with the address of the new management server.
Log in with the local administrator account, go to Configuration > About > Advanced Settings, and edit the backend.domain parameter to match the domain name of the target installation. - If the databases were located on the management server and were migrated with the configuration database, you must update the connection details for each backup database under Configuration > Salesforce > Databases.
- Enable backup policies
- Once upgraded, the first run of backup policies will start database migration procedures. These procedures will block any changes to the backup database, and backup policies may report a Failed status.
Note: Do not restart the application/appliance during the database migration, as doing so will result in a corrupted installation and backup repository. - Once migration is finished, backup policies will start working normally.
- Once upgraded, the first run of backup policies will start database migration procedures. These procedures will block any changes to the backup database, and backup policies may report a Failed status.
- If Single Sign-On with Microsoft Entra ID was configured, the configuration change is required on the Microsoft Entra ID side:
- In Microsoft Entra ID, go to the App Registration > Authentication section and modify the Redirect URI to match the domain name of the management server.
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
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