External Client App (ECA) for Veeam Data Cloud — Adapting to New Salesforce Security Requirements

Introducing External Client App (ECA) for Veeam Data Cloud

To meet Salesforce’s new security requirements, Veeam will release the External Client App (ECA) for Veeam Data Cloud managed package in February 2026. This package enables customers to connect Veeam Data Cloud for Salesforce to their Salesforce organizations securely and in compliance with Salesforce standards. Upon installation, the package creates an External Client App with the necessary permissions for Veeam Data Cloud to perform backups. It also automates client key and secret rotation, simplifying ongoing security management. Installation of this package is required for each Salesforce organization that will be protected with Veeam Data Cloud before it can be added and backed up.

Existing Veeam Data Cloud for Salesforce Customers

For Salesforce organizations added to Veeam Data Cloud for Salesforce before the Salesforce Winter ’26 release, Salesforce will provide a transition period during which the Connected App can continue to be used. However, all customers are encouraged to transition to the External Client App (ECA) for Veeam Data Cloud managed package and re-authorize their Salesforce organizations in Veeam Data Cloud. This approach ensures integration with Salesforce’s latest security protocols and helps prevent any last-minute changes when the Connected App is eventually deprecated.

External Client App (ECA) for Veeam Data Cloud - Supported Salesforce Editions

The managed package is supported for:

• Salesforce Enterprise
• Unlimited
• Developer
• Professional editions
  ^{Note: API access must be enabled for Professional editions.}