"Specified user does not have permissions to add backup server"
| KB ID: | 4828 |
| Product: | Veeam ONE | 13 | 13.1 |
| Published: | 2026-03-03 |
| Last Modified: | 2026-03-03 |
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Challenge
When attempting to add a Veeam Backup & Replication server to Veeam ONE, the following error occurs:
Specified user does not have permissions to add backup server
Cause
This error occurs when the account used by Veeam ONE to connect to the Veeam Backup & Replication server either does not have the necessary permissions or there is another access issue (e.g., MFA is enabled).
Solution
To resolve this issue, review the following documentation and ensure all permissions and access requirements are configured:
More Information
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