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Frequently Asked Questions

Which options do I have to attend a Veeam course?

The Veeam Education Program is continually evolving and adapting to meet new needs. Currently, we offer multiple options for attending our courses. 

You can either attend the course in a classroom or remotely with an instructor (just available for Veeam Backup & Replication: Configure, Manage, and Recover), or you can choose the eLearning subscription mode, to attend the self-paced courses.  

Check which option is available for the course you need on our main page.

What is Veeam University eLearning subscription?

The Veeam University eLearning subscription is a new approach to consume training that Veeam is implementing to provide partners and customers with subscription-based access to a comprehensive suite of courses. 

This subscription is designed to enhance participants’ knowledge and skills in Veeam products and solutions. 

How can the eLearning subscription be purchased?
The Veeam University PRO eLearning subscription is sold exclusively through the Veeam channel and selected Veeam Authorized Education Centers and cannot be purchased directly from Veeam. Partners purchase the subscription through authorized distributors or aggregators, while customers can purchase it through a Veeam VAR or VCSP. Both customers and partners can also purchase the subscription through Veeam Authorized Education Centers. 
Why is Veeam University delivering eLearning by subscription?
The primary goals of the subscription model provide training participants with flexibility, and democratize access to training, making it more affordable and accessible for partners and customers and empower them with the skills needed to design, deploy, and operate Veeam Enterprise Data Resilience Solutions at scale, and minimizing costs for maximum ROI.
Are the instructor-led training courses still available?
Veeam Backup & Replication: Configure, Manage, and Recover training is still available instructor-led and delivered by Veeam Authorized Education Centers (VMAECs) and led by Veeam Certified Trainers (VMCTs) only. The rest of the trainings are just available on demand via elearning subscription.
Are the self-paced courses delivered by Veeam?
Self-paced courses are available through our Veeam Authorized Education Center Tsunati and they are distributed through our channel of distribution.
Where can I locate the list of instructor led Veeam Authorized Education Center (VMAEC)?
Veeam offers a wide network of VMAECs across the globe. You may search for your closest VMAEC location here.
Are courses available in different languages?
Veeam instructor-led courses are provided primarily in English, but classes are often delivered in the local language. Veeam on-demand trainings are only available in English.
Can I prepare and take only the exam, without attending a course?

To qualify to take any of Veeam certification exams, you must attend a pre-requisite class. 

Check on our Training page which trainigs are needed for each certification

Will the class cover everything I need to pass the exam?
Veeam training courses cover a wide array of content. However, it is expected that you have a minimum of six months of commercial experience with Veeam prior to taking our courses. Please review the exam study guide provided for further insight and resources.
I want to attend the Veeam Data Platform: Enterprise Data Security. Do I need to take the Veeam Certified  Engineer+ bundle course beforehand?
The Veeam Certified Engineer+ training track is highly recommended before attending the Veeam Data Platform: Enterprise Data Security course, as it provides a valuable foundation and context for data security with Veeam but not required. VMCE+ certification is a hard requirement for VMCSE certification.
Which certification exams are currently available?

At the moment, VMCA and VMCE certifications are retired.  

The VMCE+ exam, as well as the new VMCSE exam, will be available Q2 2026 

Will I be required to attend a class before taking the exam?
Yes, attending relevant trainings is a hard requirement to sit the VMCE+ and VMCSE certification exams. 
How much will the exams cost?
Exam pricing will be communicated closer to the exam release. For detailed and final pricing information, candidates will need to contact Pearson VUE directly.
Where will I be able to take a Veeam exam?

Once the exams are launched, most Pearson VUE test centers will offer Veeam exams. Candidates will also be able to take the exam from home or from the office using Pearson VUE’s online proctored platform. Requirements for taking the exam online will be available on this page.

 

I passed my exam but have not received my certification yet. Why is this?
Once you have completed the class and your attendance is reported, verified and uploaded, the course will show as complete. However, this process can take up to five business days. If you still can’t see the completion verification after this time period, please let us know. Your region’s support email address can be found in the “Contacts” section below.
How can I get my VMCE or VMCA exam results?
About 30 minutes after you completed the exam, you received an email from Pearson VUE with your test results. Results were not displayed on screen at the end of the test. Pearson VUE’s platform sent the results to your veeam.com account overnight. The day after your exam, you were able to access your badge and certificate at https://www.veeam.com/vmce-certification.html.
Is Veeam going to launch new certifications?
Yes, Veeam is planning to launch two new certifications in Q2 2026. Details about these certification programs, including release dates and content, will be announced closer to the launch. For the latest updates, please visit the Veeam University page on Veeam.com or the ProPartner Portal. 
When will the new Veeam certifications be available?
Veeam is planning to launch new certifications in Q2 2026. The exact release dates are still being finalized and will be announced once confirmed. Partners and customers are encouraged to regularly check the Veeam University page on Veeam.com and ProPartner Portal for updates on certification timelines and program details. 
How can I download an old certificate version or digital badge?

Follow the below steps to access an older version badge or certificate:

  1. Log into your Veeam account and go to the certification tab. 
  2. Сlick “download certificate” or “get digital badge” if available under your ID number.

Note: If you passed the latest exam version, your old certificate will no longer be available for download.

Do Veeam certifications expire?

Certifications do not expire. However, once the exam has been retired, you can no longer update to that specific certification and attending training again is required to obtain the latest certification. 

ProPartners may be required to update their certifications to remain compliant in the Veeam ProPartner program. Check your ProPartner program guide or reach out to your Veeam representative for more details on certification requirements in your region.

What is and what are the training requirements for VMCE+ (coming soon)?

VMCE+ validates the ability to manage and optimize enterprise data protection with Veeam Data Platform at an advanced level, positioning the holder as a key contributor to operational resilience and business continuity VMCA-certified professionals can download their certification and badge directly from their Credly profile

To be eligible for VMCE+, learners must complete three trainings:

  • Veeam Backup & Replication: Configure, Manage, and Recover

  • Veeam Data Platform: Monitor, Manage, Analyze (Veeam ONE) 

  • Veeam Data Platform: Scale, Automate, Secure (Veeam Orchestrator)

What is and what are the requirements for VMCSE certification?

VMCSE (coming soon) validates enterprise-ready skills for secure, compliant, and resilient data protection using Veeam Data Platform, including the ability to implement robust data protection strategies, defend against ransomware, and align backup security with enterprise cybersecurity frameworks.


To be eligible for VMCSE, learners must:

  • Hold a valid VMCE+ certification, and

  • Complete the Veeam Data Platform: Enterprise Data Security training (when it becomes available).

Do I have to repeat the “Veeam Backup and Recover” course if I already took it?

Not always: 

  • Learners who have already completed Veeam Backup & Replication: Configure, Manage, and Recover v12 or v13 do not need to repeat it.  

  • If a learner completed that training in any version older than v12, they must repeat the full VMCE+ sequence.

I have multiple accounts. How do I merge them?
Contact us with the details of each account and which account you would like as the primary. You can locate the support email address for your region in the “Contacts” section below.
How can I take my certification with me if I change employers?

Set up a new Veeam account with your updated email address and contact Veeam to merge the accounts and transfer certifications to your new Veeam account.

You can locate the support email address for your region in the “Contacts” section below.

If I already hold VMCE v12, does that automatically “upgrade” me to VMCE+? 

No. VMCE v12 and VMCE+ are separate certifications, and holding VMCE v12 does not automatically create a progression path toward VMCE+. 

However a VMCE v12 certification can serve as proof that the Veeam Backup & Replication: Configure, Manage, and Recover training requirement has been met, and learners do not need to repeat it.  

Learners must still complete Veeam Data Platform: Monitor, Manage, Analyze (Veeam ONE) and  Veeam Data Platform: Scale, Automate, Secure (Veeam Orchestrator) to be eligible for the VMCE+ exam. 

Is attending only the v13 “Veeam Backup & Replication: Configure, Manage, and Recover” class enough to earn VMCE+ eligibility? 
No. Attending only Veeam Backup & Replication: Configure, Manage, and Recover v13 is not sufficient for VMCE+. All required trainings must be completed (including Veeam Data Platform: Monitor, Manage, Analyze (Veeam ONE) and Veeam Data Platform: Scale, Automate, Secure (Veeam Orchestrator)

Support

If you have additional questions, please contact your regional team:

You can find additional resources at these links:

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