Veeam Support Knowledge Base
Member servers are not able to authenticate to the Domain Controller

Member servers are not able to authenticate to the Domain Controller

KB ID:	1281
Product:	Veeam Backup & Replication Veeam Agent for Microsoft Windows Veeam Cloud Connect
Published:	2011-10-06
Last Modified:	2022-04-13

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Challenge

Either of the following errors occur:

No authority could be contacted for authentication.

The trust relationship between this workstation and the primary domain failed.

Cause

The server has lost trust with the Active Directory domain.

Solution

Verify the trust relationship with the domain by running the following command on the machine.

Test-ComputerSecureChannel -Verbose

Example of a machine with a broken relationship.

If the trust relationship is broken, use the following command to repair it.

Test-ComputerSecureChannel -Repair -Verbose
                
            

Recheck the trust relationship.

Test-ComputerSecureChannel -Verbose

More Information

If domain trust relationship issues continue to occur, it is advisable to investigate the health of the Active Directory servers.

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