This KB article is to create merged licenses that are for Veeam Backup & Replication v9.5 Update 3a and earlier. For Veeam Backup & Replication 9.5 Update 4, please follow this guide: https://www.veeam.com/kb2879
This KB only applies to versions Veeam Backup & Replication v9.5 U3a and earlier, Veeam ONE v9.5 Update 3a and earlier, and Veeam Agents v2.
A license file installed to your Veeam software replaces the information from the previous license. A merged license file allows for increased socket capacity by combining licenses from multiple Support IDs.
Please note that the merged license key will use the earliest support expiration date of all product keys.
NOTE! Licenses can be merged only when they have the same:
- Account Name
- Product Name and Edition
- Product Version
- Licensing Terms
- License Administrator
- They must all be Active on Support.
Your License Administrator may obtain a merged license file by following the steps below.
- Log on to the Veeam My Account dashboard and go to License management >> Production Licenses (https://my.veeam.com/#/licenses/production)
- In the Action column for the appropriate product, select Merge
- From this page, select each of the boxes to the left of all the individual licenses you would like to merge
- In the box that appears below, select the appropriate version of the key for your software and whether you would like to download the license directly or have a copy of the key emailed to your License Administrator email.
Please note that the license auto-update feature does NOT correctly update merged licenses created on the license management portal. If you have enabled auto-update, disable it before installing a merged license from the license management portal.
Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.