How to Create Veeam ONE Service Dump for Analysis

In order to create Veeam ONE Monitor server service full memory dump, perform the following steps:

1. Download the ProcDump tool from the Windows Sysinternals page: https://learn.microsoft.com/en-us/sysinternals/downloads/procdump
   NOTE: The dumps collected using the ProcDump tool contain more useful information than those created using the default Windows method.
2. Create a new folder where the dumps will be stored (e.g. C:\Dumps\).
3. Extract the files from the archive you downloaded and copy the procdump64.exe file to a newly created directory.
4. Open an Administrative Terminal window.
5. In the terminal, navigate to where the procdump64.exe file is located: cd C:\Dumps.
6. Run the command, and attach the resulting dump to the support case: