1-800-691-1991 | 9am - 8pm ET
EN

Veeam Availability Console U1 Cumulative Patch 1824

KB ID: 2781
Product: Veeam Service Provider Console for the Enterprise, Veeam Service Provider Console
Version: 2.0.2.x
Published: 2018-10-05
Last Modified: 2020-08-13

Challenge

Veeam Availability Console U1 Cumulative Patch 1824.

This update supersedes Veeam Availability Console U1 Cumulative Patch 1817.
 

Cause

Please confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1824. You can check this under Windows > Programs and features. After upgrading, your build will be version 2.0.2.1824.

Solution

As a result of on-going R&D effort and in response to customer feedback, cumulative patch 1824 includes a set of bug fixes, the most significant of which are listed below:

Server
  • Under certain conditions password in the SMTP server settings is reset
  • Veeam Management Portal Service cannot be started after installing Update 1
  • After deleting WAN accelerator component from the Veeam Cloud Connect inventory, records about backup resources available to the tenant might be duplicated
Management Agent
  • Management agent RAM consumption might significantly increase when running computer discovery process
Users and Roles 
  • Sub-tenant’s password is reset when changing cloud quota in the assigned backup policy 
UI
  • After upgrading to Update 1, backup resources of the managed company cannot be adjusted when backup portal is running under heavy load. 
Monitoring & Alarms
  • Job name filtering is ignored in the job session state alarm.
  • Storage snapshots are treated as a backup repository resulting in triggered alarms for the repository free space.
  • Under certain conditions Computer with no backup alarm can send false-positive notifications
Reporting & Billing
  • Cloud repository quota usage may report incorrect values when Veeam Agent backups are sent to the cloud repository via backup copy jobs
  • Under certain conditions Cloud replication quota usage is not displayed on the dashboard when logged in using managed company user account
  • Management agent re-installation results in losing collected data about protected VMs from the managed backup server. This affects Overview dashboard and Protected VMs report that display zero protected VMs
  • Overview dashboard and Protected VMs report can display zero protected VMs when using Veeam Cloud Connect 9.5 Update 3a
ConnectWise Manage Plugin
  • Under certain conditions ConnectWise Manage configurations cannot be created.
  • Under certain conditions not all products created in ConnectWise Manage are accessible for mapping when using the billing function.
  • Companies data cannot be collected from ConnectWise Manage due to the following error "An item with the same key has already been added"
  • Companies with multiple types cannot be collected from ConnectWise Manage  

More information

This update has been superseded by Veeam Availability Console U1 Cumulative Patch 1850.
KB ID: 2781
Product: Veeam Service Provider Console for the Enterprise, Veeam Service Provider Console
Version: 2.0.2.x
Published: 2018-10-05
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please try again later.