Please confirm you are running version 126.96.36.1990 or later prior to installing this cumulative patch 1850. You can check this under Windows > Programs and features. After upgrading, your build will be version 188.8.131.520.
As a result of on-going R&D effort and in response to customer feedback, cumulative patch 1850 includes a set of bug fixes, the most significant of which are listed below:
Under certain conditions password in the SMTP server settings is reset
Veeam Management Portal Service cannot be started after installing Update 1
After deleting WAN accelerator component from the Veeam Cloud Connect inventory, records about backup resources available to the tenant might be duplicated
Management agent RAM consumption might significantly increase when running computer discovery process
After deploying Patch 1824 discovery rules cannot install backup agents to remote computers. To resolve this, install the latest patch and re-create all discovery rules.
Users and Roles
Sub-tenant’s password is reset when changing cloud quota in the assigned backup policy
After upgrading to Update 1, backup resources of the managed company cannot be adjusted when backup portal is running under heavy load.
Monitoring & Alarms
Job name filtering is ignored in the job session state alarm.
Storage snapshots are treated as a backup repository resulting in triggered alarms for the repository free space.
Under certain conditions Computer with no backup alarm can send false-positive notifications
“Item with the same key has already been added” message is displayed when opening the Managed Backup Servers tab in the UI
Multiple email addresses cannot be specified in the Global Notification Settings
Reporting & Billing
Cloud repository quota usage may report incorrect values when Veeam Agent backups are sent to the cloud repository via backup copy jobs
Under certain conditions Cloud replication quota usage is not displayed on the dashboard when logged in using managed company user account
Management agent re-installation results in losing collected data about protected VMs from the managed backup server. This affects Overview dashboard and Protected VMs report that display zero protected VMs
Overview dashboard and Protected VMs report can display zero protected VMs when using Veeam Cloud Connect 9.5 Update 3a
After changing report scheduling settings, reports are sent out using the previous and the new time schedule
ConnectWise Manage Plugin
Under certain conditions ConnectWise Manage configurations cannot be created.
Under certain conditions not all products created in ConnectWise Manage are accessible for mapping when using the billing function.
Companies data cannot be collected from ConnectWise Manage due to the following error "An item with the same key has already been added"
Companies with multiple types cannot be collected from ConnectWise Manage
Product quantity in agreements might not be updated when VAC and Manage servers are located in different time zones