#1 Global Leader in Data Protection & Ransomware Recovery

Procedure to migrate a Cloud Connect tenant to vCloud Director

KB ID: 2868
Version: 9.5 Update 4
Published: 2019-01-15
Last Modified: 2020-08-13
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

SPs who have vCloud Director deployed in their infrastructure can expose vCloud Director resources as cloud hosts for tenant VM replicas. This article describes a procedure of migrating existing tenants to vCloud Director. 

Solution

On the Tenant side:
1. Delete all Cloud Backup and Replication jobs.
2. Remove the Service Provider from the Tenant's Backup & Replication console.

On the SP side:
3. Unsubscribe the Tenant from all resources.
4. Delete the Tenant.
5. Under Home tab, check if there are any Failover Plans left from this Tenant and delete them.
6. Remove all Tenant's Replicas from configuration (do not delete them from disk!). If present, also remove from configuration Tenant's backups under the Backups -> Disk node.
7. If vCloud Director has not been added yet, delete the vCenter managed by this vCD first and then add a vCD. If the previously used vCenter is not managed by vCD, its removal is not required.
8. Create a vCD organization and an organization vDC.
9. Create necessary networks.
10. In the vCD, import VMs (previously created Replicas) to the organization.
11. Create a vCD tenant.
12. Create a folder on the repository for the newly created Tenant.
13. Move the Tenant's backups to that folder.
14. Rescan the repository.

On the Tenant side:
15. Add the Service Provider.
16. Create jobs and map backup and replicas. Please see Tenant's actions under referenced KB articles.

On the SP side:
17. After the initial replication job run, ensure that networks are mapped correctly at the vCD side and correct manually if needed.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.