Check the status of the Windows RE components with the following command:
- Start the command prompt.
- Run the command: reagentc /info.
- If the command returns Enabled, there is a possibility that system might be corrupted. It is worth checking system integrity. Use the dism.log command that may point to a possible cause.
- If the command returns Disabled, it is most likely that the Windows RE/PE components are not installed or configured on the Veeam Agent machine.
If Windows RE/PE components are not installed or configured on the Veeam Agent machine, fix the Recovery Media collection process as shown here.
If you want to eliminate the warning, exclude the Veeam Agent machine from the Recovery Media collection process. Add the following registry key:
- Run regedit.exe.
- Locate the HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam EndPoint Backup key.
- Add the following value under the key:
- Name: DisableRECollection
- Type: REG_DWORD
- Value: 1
- Go to Control Panel > System and Security > Administrative Tools > Services.
- Restart the Veeam Agent for Microsoft Windows service.
After the registry key is created, Veeam Agent for Windows does not start the Recovery Media collection process at the end of the backup job.