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Invalid role for specified account. Status code: Forbidden

Invalid role for specified account. Status code: Forbidden

KB ID:	3120
Product:	Veeam Backup for AWS \| 1.0 \| 2.0 \| 3.0 \| 4.0 \| 5.0 \| 5a \| 6.0 \| 6a \| 7.0 \| 8
Published:	2020-03-02
Last Modified:	2023-11-16

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Challenge

When attempting to add a custom role in the Veeam Backup for AWS console, the following error occurs:

Invalid role for specified account. Status code: Forbidden

Log snippet:

Info     [CDefaultAmazonStsInfrastructure] Assuming role 'arn:aws:iam::xyz:role/custom_role'.
Error    [TryInvokeAsync] Attempt: 1/10. Fail: User: arn:aws:sts::xyz:assumed-role/<SERVER_NAME>-VeeamImpersonationRoleV1-XXXXXXXXXXXX/x-xxxxxxxxxxxxxxxxx is not authorized to perform: sts:AssumeRole on resource: arn:aws:iam::xxxxxxxxxxxxx:role/custom_role

Cause

A trust relationship has not been configured to allow the Veeam Backup for AWS service to use the IAM role for performing operations.

Solution

Review: Veeam Backup for AWS User Guide: Configuring Trust Relationships

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