- Veeam Support Knowledge Base
- Veeam Service Provider Console v5 Patch 1
Veeam Service Provider Console v5 Patch 1
| KB ID: | 4116 |
| Product: | Veeam Service Provider Console | 5.0 |
| Published: | 2021-02-26 |
| Last Modified: | 2024-02-22 |
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Requirements
What’s New
Veeam Agent for Microsoft Windows
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Service providers running the RTM version of the backup agent can now upgrade their agent installations to the GA build.
Resolved issues
Upgrade
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VSPC services do not start after the upgrade if there are cloned Veeam Cloud Connect servers present in the infrastructure.
RESTful APIs v2
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GET /v2/backupServers method does not return any data.
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POST /v2/tenants method fails to execute.
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POST /v2/computers/{id}/action method does not work when activating a backup agent.
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GET /v2/discoveryRules method does not return any data if there are Linux discovery rules configured
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GET /v2/failoverPlans method fails to execute.
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GET /v2/wanAccelerators method does not display WAN accelerators configured on the Cloud Connect side.
Veeam Agent for Microsoft Windows
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The default retention policy type is switched to “by days” instead of “by point” for the server operation mode
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System reserved and EFI partitions are excluded from processing when doing a system volume backup.
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Under certain conditions, backup agent services will fail to start after the upgrade.
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Backup metadata fails to update when transaction backup log job and retention task are executed at the same time.
Solution
To install Patch 1, perform these steps:
- Back up the VSPC configuration database.
- Log off from all active VSPC UI sessions.
- Execute the VSPC.ApplicationServer.x64_5.0.0.6838.msp file on the VSPC server as administrator.
- Execute VSPC.WebUI.x64_5.0.0.6838.msp as administrator on the VSPC UI (IIS) server.
To upgrade Veeam Agent for Microsoft Windows from RTM to GA version, perform these steps:
- Select the veeam_agent_5.0.0.4301_privatefixupdate0.exe file to upload it to remote computers.
- Log in to the VSPC portal and stop all Veeam Agent for Microsoft Windows running jobs, including transaction log backup jobs.
- Navigate to Discovery -> Discovered Backup Agents and select all agents running the RTM version and open the Backup Agent menu in the actions toolbar to select the Patch operation.
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