- Veeam Support Knowledge Base
- Veeam Service Provider Console v5 Patch 2
Veeam Service Provider Console v5 Patch 2
| KB ID: | 4127 |
| Product: | Veeam Service Provider Console | 5.0 |
| Published: | 2021-03-15 |
| Last Modified: | 2024-02-22 |
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Requirements
Enhancements
RESTful APIs v3
- Removed description of methods that are still under development from the specification.
ConnectWise Manage Plugin
- Inactive products are now filtered out by the ConnectWise Manage Plugin during data collection.
Alarms
- Company Owner is now included to the %Company Admins% variables of alarms recipients list.
Resolved Issues
Discovery Rules
- IP address format validation in the discovery rule settings does not allow to configure a 3-digit number in the last octet.
License Usage Reporting
- Usage report creation fails if the Cloud Connect server is managed by the Enterprise Manager.
RESTful APIs v2
- PUT /v2/tenants/{id} method fails to execute if NetworkFailoverResourcesEnabled = true.
RESTful APIs v3
- InstanceUid parameter used by /protectedWorkloads/computersManagedByBackupServer method does not match agentUid parameter used in /infrastructure/backupServers/jobs/agentJobs/objects method.
Veeam Agent for Linux
- The backup mode is switched to “Workstation” when backup agent is activated by the Backup portal.
- Backup agents upgrade is not started automatically after installing patch for the VSPC server.
ConnectWise Automate Plugin
- Under certain conditions, tickets in ConnectWise Automate Plugin are closed automatically after the backup portal restart.
Solution
To install Patch 1, perform these steps:
- Back up the VSPC configuration database.
- Log off from all active VSPC UI sessions.
- Execute VSPC.ApplicationServer.x64_5.0.0.6883.msp file on the VSPC server as administrator.
- Execute VSPC.WebUI.x64_5.0.0.6883.msp file as administrator on the VSPC UI (IIS) server.
- Execute VSPC.ConnectorService.x64_5.0.0.6883.msp as administrator on the VSPC server.
To upgrade Veeam Agent for Microsoft Windows from RTM to GA version, perform these steps:
Please be informed that installing update for Veeam Agent for Microsoft Windows may lead to silent restart of the operating system on the corresponded workstation.
- Select the veeam_agent_5.0.0.4301_privatefixupdate0.exe file to upload it to remote computers.
- Log in to the VSPC portal and stop all Veeam Agent for Microsoft Windows running jobs, including transaction log backup jobs.
- Navigate to Discovery -> Discovered Backup Agents and select all agents running the RTM version and open the Backup Agent menu in the actions toolbar to select the Patch operation.
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