Monthly License Usage report is not generated when using Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure

KB ID: 4131
Product: Veeam Service Provider Console for the Enterprise | 5.0
Veeam Service Provider Console | 5.0
Published: 2021-03-18
Last Modified: 2021-03-25
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This issue is fixed in the Patch 2

Challenge

Monthly Licensing Report generation fails with “ReportingJob task error: System.ArgumentException: An item with the same key has already been added.“ error if there is Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure.

Solution

  1. Make sure you’re running VSPC v5 patch 1 before proceeding with the installation.
  2. Stop "VeeamManagementPortalSvc" service on the VSPC server.
  3. Replace the files below with new versions in the following directory "C:\Program Files\Veeam\Availability Console\ApplicationServer".
    • Veeam.MBP.LicenseManager.dll 
    • Veeam.Portal.DataManagement.dll
    • Veeam.MBP.Service.exe
  4. Start "VeeamManagementPortalSvc" service on the VSPC server.

MD5: c506094790f28d225c15b3f11ad8bd87
SHA-1: 375ad6fccf967390607b9344cd710a3a208e1a53
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