Critical Details Before You Begin
/bin/bash shell to perform management operations with the Proxmox VE server.sudo package and associated command by default; it must be installed manually (installation and configuration documented below).While the installation and configuration of third-party applications is generally considered outside the scope of Veeam Support, Veeam has elected to provide this guidance as a courtesy to help ensure a smooth implementation of granular permissions. Please note that this configuration method is just one of many possible ways to use sudo to achieve the desired result. We recommend consulting with your Proxmox administration or security team to determine whether your organization has a preferred methodology for configuring sudo.
The following steps should be performed on the Proxmox host while logged in as the root user.
sudo is installed and, if so, which version is installed.sudo is not already installed, use the following command to install the latest version of sudo:veeamdep./etc/sudoers.d/veeamdep should contain the following:
includedir /etc/sudoers.dUse the following command to edit the
/etc/sudoers file:dmidecode package is installed:
Note: When using granular sudo permissions, ensure that the following options are not selected:
root account if any of the sudo commands fail due to a command not being included in the granular sudoers file. This could potentially mask a needed update to the granular sudoers file.
Make sure the specified user has sufficient permissions to execute dmidecode on the Proxmox VE server
The provided credentials are invalid
Several recent cases where customers configured granular permissions and faced issues with connecting to the Proxmox VE environment were caused by either incorrectly configured sudo permissions (e.g., wrong username specified in the sudoers file) or missing or incorrect sudo configuration on the Proxmox VE host.
Please create a support case if issues persist after double-checking the sudoers file and sudo configuration.
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
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