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Veeam product licensing

KB ID:	1191
Product:	Veeam Backup & Replication
Version:	All
Published:	2011-08-25
Last Modified:	2022-02-05
Languages:	IT \| FR \| ES

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Objective

This article provides information regarding Veeam product licensing aquistion, access, and usage.

General Information about Licensing

Information about Veeam product licensing can be found here: https://www.veeam.com/licensing-pricing.html

Veeam Licensing Frequently Asked Questions - https://www.veeam.com/faq.html

Veeam Licensing Policy - https://www.veeam.com/licensing-policy.html

Veeam End User License Agreement (EULA) - https://www.veeam.com/eula.html

View Purchased Licenses

The licenses may be viewed in the customer portal by navigating to: https://my.veeam.com/#/licenses/production.

Download License File

The license files may be downloaded by logging in to my.veeam.com. Once logged in, select License Management > Production Licenses. Select the product license you want to download. On top-right, select ‘Get license key.' Next, choose the version of the license file needed. Finally, select ‘Download.’

Note: Only the License Administrator may download the license file. If a non-License Administrator performs the actions above, there will be no "Download" option on the final step. Instead, an option to ‘Send to License Administrator’ will be available to send the license to the license administrator’s email address.

Request Trial License

To download Veeam products for trial license, go to https://www.veeam.com/downloads.html. The trial license key is sent to you in email after registering. The trial license is valid for 30 days.

Purchase a License / Contact Sales

For inquires regarding purchasing reach out to the Veeam Sales team: https://www.veeam.com/salesinc.html

License Support

If you have difficulties retrieving your license file, go to My Account, and open a "Licensing" case to receive assistance from Veeam licensing.

More information

Note: The following applies only to license files for versions prior to Veeam Backup & Replication 10.x. Starting with v10 all licenses contain no "Version=" string.

To check what version your license key is for, open the *.lic file in Notepad/Word and locate the section listed as "Version"

For example if your "Version" is listed as 9.x you are able to install any patch for Veeam Backup and Replication 9.0 or Veeam Backup and Replication 9.5

Starting with Veeam Backup & Replication v10 the license files are no longer version locked and are forward compatible.

Per the vee.am/supportpolicy: Please note that access to hotfixes, patches and updates requires active maintenance contract.

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