When the Veeam vPower NFS Service on the Mount Server used by the SureBackup job is set to use any account other than Local SystemThe default configuration is for the Veeam vPower NFS Service to "Log On As" the 'Local System' account., and that account is not a member of the Local Administrator user group, the SureBackup job will fail with errors similar to:
Error: Failed to call RPC function 'AddConnection': Access is denied. Failed to create registry key [SOFTWARE\VeeaM\Veeam NFS\Connections\04dda549-aeac-422e-9534-d06592fef6f6]. RPC: Failed AddConnection.
Review the Services (services.msc) running on the Veeam Backup Server and associated managed servers (proxies, repositories, etc.), and set the services to 'Log On As' Local System. This is the default configuration for all Veeam named services.
The only exception to using the Local System account for running the Veeam named services is when the VeeamBackup configuration database is located a SQL Server other than the Veeam Backup Server. In such a configuration, only the following services are modified to use a domain account to allow access to the configuration database on the remote SQL server:
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case