- Veeam Support Knowledge Base
- vCloud Director integration doesn't work in Veeam Availability Console 3.0
vCloud Director integration doesn't work in Veeam Availability Console 3.0
| KB ID: | 2902 |
| Product: | Veeam Service Provider Console |
| Version: | 3.0 |
| Published: | 2019-04-05 |
| Last Modified: | 2020-08-13 |
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Challenge
When creating a Reseller or a Company you cannot assign vCloud Director resources to it even though vCD has been added to the Cloud Connect server
Cause
Due to the discovered issue in Veeam Backup & Replication 9.5 Update 4 GA, vCloud objects are not properly collected by Availability Console.
Solution
The issue is addressed in Veeam Backup & Replication Update 4a. Once Update is installed, vCloud data will be gathered within the standard automated collection.
More Information
If you require a hotfix for Update 4 GA or RTM, please contact Veeam Support.
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
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