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- Unable to Mount VeeamBackup_ Datastore - Specified Key, Name, or Identifier Already Exists
Unable to Mount VeeamBackup_ Datastore - Specified Key, Name, or Identifier Already Exists
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Challenge
During a Veeam vPower NFS-based operation (SureBackup, Instant Recovery, Instant Disk Recovery, or Other-OS FLR), the following errors may occur:
Unable to mount vPower NFS volume (<mountserver_ip>:/VeeamBackup_<mountserver>). Fault "AlreadyExistsFault",
Error The specified key, name, or identifier already exists.Unable to create datastore VeeamBackup_<mountserver_ip> on host <esxi_host>, because it already existsCause
Solution
Initial Troubleshooting
Before proceeding to more advanced troubleshooting steps, determine if a datastore matching the name specified in the error is visible via a vSphere Client. If so, unmount it.
- Using the vSphere Web Client, connect to the vCenter that manages the ESXi host specified in the error. Review the list of Datastores and unmount the one that matches the datastore name shown in the error.
- Using the vSphere Web Client, connect directly to the ESXi host specified in the error. Review the list of Datastores the ESXi host lists, and unmount the one that matches the name shown in the error.
Advanced Troubleshooting
If the unmount process fails, or there is no datastore matching the name visible, you should consider restarting the management agents on the ESXi host listed in the error.
If the issue persists after restarting Management Agents, review KB4167 for details on removing latent entries from the ESXi host's Datastore cache.
More Information
Related Veeam vPower NFS Service Articles:
- Troubleshooting vPower NFS Datastore Mounting Issues (Main Troubleshooting Article)
- Veeam vPower NFS Service fails to start
- How to test manually mounting NFS folder
- Unable to Mount VPower NFS Specified Key Name or Identifier Already Exists
- NFS share cannot be used
- Upgrade of Veeam Backup & Replication fails with Error 1327. Invalid Drive:
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