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To expedite support case processing, please attach the following logs to your support case:
You can collect logs in the following ways:
The log collection script grabs the following information:
DOWNLOAD LOG COLLECTION SCRIPT
PowerShell.exe -ExecutionPolicy ByPass -File <Path to the script>
After the script execution, the message about the successful execution will appear.
The script creates a new folder with the name VeeamAgentLogs_<DDMMYYYY> and stores the collected information into this folder.
If the script fails to collect the logs, collect the information manually as outlined below.
The following steps must be done on the computer where Veeam Agent for Microsoft Windows is installed.
[Only needed for backup jobs which use Storage Snapshots functionality]
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