Veeam Service Provider Console – Compile and Upload Server Logs
Challenge
Solution
- Log into the Veeam Service Provider Console UI and navigate to Configuration > Support Information.
- Click Download Logs and select the time period for which you would like logs collected, then click OK.
- Once downloaded, upload the exported archive to your case via the customer portal or via the FTP listed on your case. In the case of uploading via FTP, please notify the engineer assigned to your case once the upload is complete.
More information
C:\ProgramData\Veeam\Veeam Availability Console\Log
In the case of a distributed deployment, logs must be collected form this directory on both the application server and the web UI server.
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