In some cases, logs are requested by Veeam Support to help diagnose issues.
In case, for some reasons, it is impossible or inconvenient to use Veeam UI to export the Veeam logs you can collect the logs manually:
a) Veeam Collector logs
The default location on each Veeam Collector server installed:
C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector\Log
b) Veeam Virtualization Extension logs
The default location on the server where the Veeam Virtualization Extension service is installed:
C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Manager\Log
c) Veeam UI logs
The default location on the server where the Veeam UI component is installed:
C:\Program Files (x86)\Veeam\Veeam Virtualization Extensions for System Center\User Interface\Logs
To export the event logs: Event Viewer -> Application and Services Logs -> Operations Manager -> Save All Events As *.evtx preferable.
If you have any questions, contact Veeam Support.
Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.