Sensitive data types in Veeam Backup & Replication log files

KB ID:
2462
Product:
Veeam Backup & Replication;Veeam Backup & Replication Cloud Edition;Veeam Cloud Connect
Version:
All
Published:
Last Modified:
2018-12-12
KB Languages:
FR

Challenge

When opening a support ticket, Veeam Support might request log files.

Cause

These log files might potentially contain information which might fall under the regulation of data protection laws or internal company policies.

Solution

The below are the types of sensitive information that can be found in the Veeam log files:

  • Usernames;
  • Customer specific infrastructure object names: hosts, datastores, VMs, clusters;
  • VM file names and paths;
  • FQDN/Hostname or NetBIOS names;
  • IP addresses: IPv4 and IPv6;
  • Customer specific paths to backup files;
  • Backup file names;
  • SharePoint information: DB names, paths to DBs, SP URL;
  • Exchange information:  DB names, paths to DBs;
  • SQL information: DB and Instance Name, paths to DBs;
  • Oracle information: DB name, Home Name, Oracle SID, DB global name, paths to DBs;
  • File Copy: Customer specific paths and names of files;
  • File to tape: Customer specific paths and names of files.

More Information

For more information on how we process the collected data, please visit: https://vee.am/processing_of_personal_data

 

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

Rate the quality of this KB article: 
4.7 out of 5 based on 16 ratings

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.

Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text:

Submit