Sensitive data types in Veeam Backup & Replication log files

Veeam Backup & Replication;Veeam Backup & Replication Cloud Edition;Veeam Cloud Connect
Last Modified:
KB Languages:


When opening a support ticket, Veeam Support might request log files.


These log files might potentially contain information which might fall under the regulation of data protection laws or internal company policies.


The below are the types of sensitive information that can be found in the Veeam log files:

  • Usernames;
  • Customer specific infrastructure object names: hosts, datastores, VMs, clusters;
  • VM file names and paths;
  • FQDN/Hostname or NetBIOS names;
  • IP addresses: IPv4 and IPv6;
  • Customer specific paths to backup files;
  • Backup file names;
  • SharePoint information: DB names, paths to DBs, SP URL;
  • Exchange information:  DB names, paths to DBs;
  • SQL information: DB and Instance Name, paths to DBs;
  • Oracle information: DB name, Home Name, Oracle SID, DB global name, paths to DBs;
  • File Copy: Customer specific paths and names of files;
  • File to tape: Customer specific paths and names of files.
The Support team may provide a log scrubbing utility upon request.

More Information

For more information on how we process the collected data, please visit:


Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.


Rate the quality of this KB article: 
4.7 out of 5 based on 18 ratings

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.

Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text: