1-800-691-1991 | 9am - 8pm ET

Sensitive data types in Veeam Backup & Replication log files


When opening a support ticket, Veeam Support might request log files.


These log files might potentially contain information which might fall under the regulation of data protection laws or internal company policies.


The below are the types of sensitive information that can be found in the Veeam log files:
  • Usernames;
  • Customer specific infrastructure object names: hosts, datastores, VMs, clusters;
  • VM file names and paths;
  • FQDN/Hostname or NetBIOS names;
  • IP addresses: IPv4 and IPv6;
  • Customer specific paths to backup files;
  • Backup file names;
  • SharePoint information: DB names, paths to DBs, SP URL;
  • Exchange information:  DB names, paths to DBs;
  • SQL information: DB and Instance Name, paths to DBs;
  • Oracle information: DB name, Home Name, Oracle SID, DB global name, paths to DBs;
  • File Copy: Customer specific paths and names of files;
  • File to tape: Customer specific paths and names of files.
The Support team may provide a log scrubbing utility upon request.

More information

For more information on how we process the collected data, please visit:

KB ID: 2462
Product: Veeam Backup & Replication, Veeam Cloud Connect
Version: All
Published: 2018-03-20
Last Modified: 2020-08-13
Languages: FR
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.


error icon

Oops! Something went wrong.

Please go back try again later.