- After clicking Apply, the log collection process will start.
- When the Export Logs process is complete, the "Open folder" link will become active; clicking on this will take you directly to the folder where the logs have been exported. There will be a .zip file in the log export folder ready to be provided to Veeam Support.
Note: In versions of Veeam Backup & Replication prior to version 12, it was possible to click Finish before the log export process had been completed. If the Export Logs window was closed prematurely, the process would continue in the background. When the log export was completed, the .zip file would be created. If you checked the log export folder and a .zip file with that day's date was not present, the log export process had not been completed.