Guest Logs may be collected using either the automated PowerShell script on this article or by manually collecting files from the guest as documented in the bottom section of this article.
A PowerShell script has been created by Veeam Support to simplify the Guest OS Log Collection process.
Details regarding this script can be found here: VeeamHUB > BR-Collect-GuestLogs
The following actions are to be performed within the Guest OS of the VM that is being investigated. Please note that no Veeam Backup and Replication task should be running against the guest in question during this collection process, as that will interfere with the accuracy of the information.
vssadmin list writers > C:\temp\vsswriters.txt
vssadmin list providers > C:\temp\vssproviders.txt
vssadmin list shadows > C:\temp\vssshadows.txt
vssadmin list shadowstorage > C:\temp\vssshadowstorage.txt
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