Note: If Application-Aware Image Processing was disabled during internal troubleshooting please enable Application-Aware Image Processing and run the job again to update the log files within the Guest OS.
Collecting logs from within Guest OS
The following actions are to be performed within the Guest OS of the VM that is being investigated. Please note that no Veeam Backup and Replication task should be running against the guest in question during this collection process, as that will interfere with the accuracy of the information.
- Navigate to the following directory %programdata%\Veeam\Backup